Once you have placed your order on our website, it will be processed by our warehouse within 24 to 48 hours. Orders are then shipped Mondays through Fridays, excluding holidays. We’ll ship as soon as possible, within 5 business days from processing your order. You will receive an email as soon as your order has shipped with an order tracking number that will give you information on where your package is and when it is scheduled to arrive at your door. Please allow 24 to 48 hours after placing your order to receive the tracking number.

All UK & EU orders over €69 include free shipping.

Our products are shipped to our buyers from the European Union (EU). If you are a non-EU buyer, you may be subject to import fees and taxes in your country of residence, as applicable (such as VAT, duty, import, customs and similar fees and taxes as determined by your country's laws and regulations). You hereby acknowledge that you alone, as the importer of record, must comply with those laws and regulations applicable to you and that you alone shall bear any fees and taxes related thereto.

If you wish to return a product, please contact us using our contact form . Please allow 2-3 business days for your request to be addressed. We will issue a full refund within 30 days for any product containers returned at least half full. We currently don’t process exchanges, but you can easily return a product and purchase the one you want instead. Once you contact us about a return, please allow 2-3 business days for your request to be addressed. Once the return is processed, you can expect to see a refund in your bank account within 7 to 10 business days.

If you wish to cancel an order, please contact us, ideally within an hour after placing it, and we will try to help. Cancellation is not guaranteed. We are however unable to cancel an order if it has already shipped.

Our customer service team is available to answer any additional questions you may have. Please contact us from here.

We’re always happy to help!

For orders shipping to Argentina, Australia, Colombia, Guatemala, Hong Kong, India, Indonesia, Kenya, Malaysia, Mexico, New Zealand, Philippines, Qatar, Singapore, South Africa, Taiwan, and the United Arab Emirates, we require a minimum order value of $250 USD (€230 EUR). Please note that orders below this amount cannot be processed

We ship to the following countries:

 

Andorra

Albania

Algeria

Anguilla

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

American Samoa

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

British Virgin Islands

Bulgaria

Cambodia

Cayman Islands

Chile

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

Ecuador

Eritrea

Estonia

Ethiopia

Falkland Islands

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

French Southern Territories

Georgia

Germany

Gibraltar

Greece

Greenland

Guadeloupe

Guam

Guatemala

Guinea

Guinea Bissau

Haiti

Honduras

Hungary

Iceland

India

Indonesia

Iraq

Ireland

Isle of Man

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kuwait

Kyrgyzstan

Laos

Latvia

Lebanon

Lesotho

Liechtenstein

Lithuania

Luxembourg

Madagascar

Malawi

Malaysia

Maldives

Malta

Marshall Islands

Martinique

Mauritania

Mexico

Micronesia

Moldova

Monaco

Mongolia

Montenegro

Mozambique

Namibia

Nepal

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

North Macedonia

Northern Mariana Islands

Norway

Oman

Pakistan

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Romania

Samoa

San Marino

Saudi Arabia

Serbia

Seychelles

Singapore

Slovak Republic

Slovenia

Solomon Islands

Spain

Sri Lanka

Suriname

Swaziland

Sweden

Switzerland

Tajikistan

Thailand

Tonga

Trinidad and Tobago

Turkmenistan

Turks and Caicos Islands

United Arab Emirates

United Kingdom

Uruguay

Uzbekistan

Vatican City

Vietnam

Zambia

Zimbabwe

El Salvador

Venezuela

Virgin Islands